voice, data, and managed IT services Check out VocalNet’s most recent news!
- 2007.11.05. VocalNet and Allworx partner to deliver end-to-end VoIP solutions for resellers targeting small and medium businesses.
- 2006.07.15. Wireless World and VocalNet to Co-Market Suite of IP Phone
Services
- 2006.07.01. Alliance Solutions and VocalNet announce new VoIP
partnership agreement. July 1, 2006
- VocalNet Partners with SpaceArc!
- VocalNet Participates in INTERNET TELEPHONY Conference & EXPO
East 2006 in Ft. Lauderdale, Florida (January 2006)
VOCALNET AND ALLWORX PARTNER TO DELIVER END-TO-END VOIP SOLUTIONS FOR RESELLERS TARGETING SMALL AND MEDIUM BUSINESSES
Combined Offering Delivers Significant Cost Savings, Extensive Feature Sets, and Exceptional Customer Service
EAST ROCHESTER, N.Y., November 5, 2007 -- Allworx, the Small Business Voice and Network Company, and VocalNet today announced an alliance to provide resellers that service small and medium businesses with an all-inclusive VoIP solution that delivers significant cost savings, extensive feature sets, and exceptional customer service.
VocalNet is an industry first mover in the provision of next generation integrated voice and data and PBX services over IP. VocalNet takes pride in the unmatched service level guarantee that can be offered through the use of a private managed connection compared to the traditional “best effort” use of public internet for transmission of VoIP calls. VocalNet is capable of providing unprecedented service quality through the construction of a state of the art network founded in VoIP technology and software based architecture. This network not only provides optimal service quality but allows for maximum efficiency through the convergence of voice and data services over a single connection; generating true cost savings for subscribing customers. These customers can expect to find a team of customer service professionals dedicated to making their experience truly enjoyable as well as functional. VocalNet provides customers with a level of service that goes beyond high service quality and comprehensive support. With VocalNet service, customers have access to a staff that is truly relationship minded and dedicated to providing the customer with a seamless transition and enjoyable experience throughout the length of their service term. With six years of unmatched experience in the provision VoIP services, VocalNet offers comprehensive support at an expertise level that is truly uncommon. This support, combined with industry leading service quality and cost savings, creates a VoIP solution that has passed the highest test – its satisfied adoption by SMBs across the nation and worldwide.
Allworx’s family of IP-PBX/Key systems include the award winning Allworx 6x, 10x, & 24x offerings, which are designed for businesses from 2 to 100 employees per site. Allworx was recently ranked in the top 10 Alternative VoIP/voice networking vendors by VAR Business Magazine, ahead of companies such as Mitel, NEC, Panasonic, Toshiba and many others. Allworx is the only solution that combines the feature set, reliability and price point of traditional systems, with the benefit of VoIP. Thousands of SMBs have already transitioned to VoIP with Allworx, leveraging simple and straight-forward installation and administration capabilities.
The combination of VocalNet’s SIP trunking capabilities and Allworx’s hardware allows SMBs to maximize their voice and data services, and realize additional savings by eliminating the cost and maintenance associated with legacy phone systems. VocalNet SIP Trunking provides for incredibly affordable local and long distance and international calling rates. Leveraging the efficiency of converged services over a single private connection allows true costs savings to be realized by the customer.
“Our combined offerings provide the type of high quality, full featured telephony solution that optimizes the way a small business operates, while enhancing their bottom line in the process,” said Annette Warren, VP Operations, VocalNet). “We’re excited to partner with Allworx because their systems provide a reliable, quality product that will perform beyond the customer’s expectations. By partnering with a company that supplies this performance, we are able to concentrate on our core competency; not only providing voice and data services, but providing truly unmatched customer service and ensuring that customer’s have a quality experience by just doing whatever is necessary to make them happy and building a quality, long lasting relationship.”
“We’ve completed extensive interoperability testing, and we’re thrilled to work with VocalNet to simplify the process for our channel partners that are serving the communications needs of the SMB marketplace,” said George E. Daddis, chief executive officer for Allworx. “Our award winning hardware and VocalNet services provide customers with a seamless transition from traditional telephone service to VoIP, and we’re doing everything we can to make it easier for our channel partners to bring this solution to the SMB marketplace.”
About VocalNet:
VocalNet is one of the nation’s oldest VoIP service providers. Branched out of ISP Direct, a Rochester NY based ISP, founded in 1995, VocalNet has since emerged as an industry leader in integrated voice and data services over IP. Founded on a vision to optimize SMB communications through leveraging IP technology, VocalNet’s founders formulated a business model that would provide the highest possible service quality to the end user, complemented by enhanced costs savings. This was accomplished through the construction of a superior VoIP and software architecture based network. With a combined experience of over 25 years, VocalNet’s systems department staff stands as an invaluable resource through which to constantly innovate, maintain, and enhance the network and core competencies responsible for extending optimal services to subscribing customers. VocalNet’s “other side” consists of an expert sales staff, dedicated to providing an optimal VoIP solution to individual SMBs, and an experienced, relationship minded project management team. Together these departments ensure an optimal solution is proposed, deployed, and fully supported in order to best meet the individual needs of today’s SMB. Over the last six years, this model has proven itself trough the adoption of VocalNet services and technology by SMBs world wide.
About Allworx:
Allworx Corp. is comprised of two divisions. The Allworx Product Division develops award winning, phone & network systems for small-to-medium sized businesses through a network of Authorized Resellers. The product line includes the Allworx 6x, 10x and 24x systems and Allworx 9112 and 9102 phones along with a series of software options. By combining the advanced features of today’s VoIP systems with the key system features SMBs have grown to rely on, Allworx systems are ideal replacements for the millions of aging (TDM) PBX and key phone systems in use today. Allworx Corp’s second division, the Allworx Consulting Division, delivers elite software and digital hardware engineering services to both large and small companies who want to enhance and compliment their research and product development capabilities
Contacts:
Timothy Kahl
For Immediate Press Contact
585-419-8226
tkahl@vocal-net.net
Annette G. Warren
Vice President, Operations
585-419-8265
agw@vocal-net.net
Wireless World and VocalNet to Co-Market Suite of IP Phone Services.
ROCHESTER, NY (July 15, 2006) – Wireless World and VocalNet have announced a new agreement to promote VocalNet DigitalVoice phone services through the Wireless World retail stores. The service will begin rollout in select stores in August 2006, with full availability in all Wireless World retail centers before the end of the year. Consumers will benefit from a rich suite of popular calling features (such as call waiting, voicemail, and call forwarding) while at the same time saving money through flat-rate calling plans.
Wireless World was created to fill the niche market of rural communities throughout the northeast, focusing on hometown service that you cannot find in the big cities. The founders of Wireless World, Timothy Oechsle and Dan Gardner, have been involved in the wireless communications business since its inception in 1985. Wireless World currently has over 14 locations, with continued expansion plans in the near future.
“VocalNet is delighted to be working with a company that has shown the explosive growth Wireless World has exhibited, and we are eager to mutually expand our business.” says Dan Thomson, Executive Vice President of VocalNet. “We feel fortunate to be working with a partner that possesses such a strong retail presence in its various communities.”
About VocalNet:
Since 2002, VocalNet has provided IP telephony solutions to a wide range of local, national and international businesses. We have provided our solutions in a variety of applications from convergent high-speed Internet and voice services for multi-tenant office complexes to provisioning voice services for a premier call center halfway around the world.
As one of the first companies in the nation to provide next-generation integrated voice and data services delivered entirely through IP networks, VocalNet is uniquely positioned to provide business solutions that surpass customers’ expectations while fitting their budgets. They strive to empower their customers with a broad range of easy-to-implement communication tools, specifically designed to enhance productivity and ease functionality. VocalNet has validated both its underlying technology and business thesis with extensive testing and, most importantly, the adoption of the technology and service by its customers since its establishment in 2002 as a new operating entity out of ISP Direct, a Rochester, NY-based company.
Press Contact:
Timothy Kahl
For Immediate Press Contact
585-419-8226
tkahl@vocal-net.net
Alliance Solutions and VocalNet announce new VoIP partnership agreement.
ROCHESTER, NY (July 1, 2006) – Alliance Solutions and VocalNet are announcing a new partnership to bring to market exciting new VoIP-based products and services. The services will include low-cost residential phone service, bundled with leading edge features and benefits. The rollout of this program will be nationwide, with specific focus on strategic geographic markets. Consumers will benefit from a rich suite of popular calling features (such as call waiting, voicemail, and call forwarding) while at the same time saving money through flat-rate calling plans.
Alliance Solutions is a Minneapolis, Minnesota-based company specializing in virtual ISP and wireless services and products. Alliance Solutions is a spin-off of Quantum Communications Group’s technology and marketing divisions. Quantum Communications, also Minneapolis-based, is a telecommunications consulting and management firm. They have been a leader in wireless, wireline, data and Internet solutions delivery for nearly 20 years. Their team of highly skilled professionals offers strategic and tactical solutions founded on a wealth of diversified experience. Quantum is now a stand-alone consulting firm, while Alliance is focused as a product and program development company.
“We expect to make this partnership a resounding success, and look forward to working with the high caliber of individuals and expertise Alliance Solutions brings to the table”, says Dan Thomson, Executive Vice President of VocalNet.
About VocalNet:
Since 2002, VocalNet has provided IP telephony solutions to a wide range of local, national and international businesses. We have provided our solutions in a variety of applications from convergent high-speed Internet and voice services for multi-tenant office complexes to provisioning voice services for a premier call center halfway around the world.
As one of the first companies in the nation to provide next-generation integrated voice and data services delivered entirely through IP networks, VocalNet is uniquely positioned to provide business solutions that surpass customers’ expectations while fitting their budgets. They strive to empower their customers with a broad range of easy-to-implement communication tools, specifically designed to enhance productivity and ease functionality. VocalNet has validated both its underlying technology and business thesis with extensive testing and, most importantly, the adoption of the technology and service by its customers since its establishment in 2002 as a new operating entity out of ISP Direct, a Rochester, NY-based company.
Press Contact:
Timothy Kahl
For Immediate Press Contact
585-419-8226
tkahl@vocal-net.net
VocalNet Partners with SpaceArc!
